Apply to be our new Content Officer

Job Title: Content Officer (9 Month FTC)

Reports to: Digital Lead

Salary: £33,000 to £35,000 dependent on experience

Benefits: Nine-day fortnight (with alternate Fridays designated as a day off), pension contributions, 25 days Annual Leave plus Christmas-New Year, staff learning fund, enhanced parental benefits package.

Based in: London office. (We are willing to consider remote working within the UK, with regular in-person meetings in London, for the right candidate.)

Application deadline: 8th January 2024 (9AM)

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple – to monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

Our team includes researchers, educators, community activists and policy experts, as well as specialists with inside access to far right groups.

We realise our vision through challenging racism, hatred and extremism in all its forms. We always look to leverage hope – supporting and empowering people to build the stronger, more resilient, inclusive and hopeful communities they want to be part of, where the power of hope overcomes hate. We work to support powerful and effective local, national and international political, societal and economic ecosystems, and we challenge attempts by promoters of hateful ideology to gain public platforms, both online and in real life.

HOPE not hate is seeking a new Content Officer to join our Campaigns and Communication team. You will write, design and produce content that helps us attract and mobilise more people against hate, drawing on the power of hope, solidarity and community.

As Content Officer, you will write, design and produce engaging content that helps bring our social media, website and email programme to life. You will monitor results and use insights to become an expert in how to produce content for our audiences. Your success means we will be able to speak to more people, raise more money and mobilise more supporters against hate, and towards community and solidarity.

Your role will include:

• Working with the Digital Lead and the wider Campaigns and Communications team, you will help plan digital campaigns. You will help come up with creative and engaging ways to spread our messages and make our asks, contributing ideas for our social media channels, email and our website.
• You will write engaging emails, blogs, copy for the website and social media posts; helping to share our messages in ways that excite and mobilise our audiences. You will use our eCRM to build and send emails and our CMS to add and edit content on our website. You will use Canva or other design tools to create graphics and carousels for Instagram, Facebook and Twitter as well as the website and emails.
• As the key contributor to our video content, you’ll curate engaging stories from existing and new footage (such as archive materials and media appearances) as well as script and storyboard new video concepts into exciting content.
• You will help build and engage our audiences on Twitter, Facebook and Instagram, sharing the content you have produced and acting as the first point of contact for supporters, monitoring our inboxes and replying to comments and questions.
• With support, you will set up tests within social media, email and our website, and monitor results from all activity to ensure we are learning how best to engage our audiences on each platform. You will use the results to help generate new ideas, and share insights with colleagues across the organisation, so that we all get a better understanding of how to produce the right content for the right platform at the right time.
• In time, and working with the Digital Lead, you will develop new ways of reaching and engaging our audiences, for example hosting live events on social media or launching new HOPE not hate on new platforms.

What we think you’ll need to be able to do the job:

Essential

• At least a year’s experience of working or volunteering in digital for a campaigning organisation, charity or a political candidate/politician;
• You will need to be good at generating creative and engaging ideas for content;
• You’ll need to have experience in copywriting, graphic design and / or video production. We understand that you may not have all three and can provide training, however experience across a range of content types is an advantage;
• You will need to be organised, using your time effectively to complete priority work.

Desirable

• Knowledge and experience in the areas we work on would be an advantage – tackling the far right; building community resilience against hate, division and oppression; and campaigning against policies that fuel hate.
• Experience using email tools such as Engaging Networks, and CMS (website systems) such as WordPress would be an advantage.

What else do you need to know? 

We are looking for someone with the emotional resilience to work in a field that involves challenging content, good political judgement and awareness and the ability to work under pressure and reduced timescales.

We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team. We are an antifascist organisation, which strives to be an effective ally in the wider fight against racism and inequity.

How to apply for this role

To apply, you’ll need to answer three questions. Each has a character limit of 2,000 characters.

1. Please list the jobs you have done over the last five years, listing the organisation, your title and a brief summary of your responsibilities. You can also include any voluntary work.
2. Please outline why you are interested in becoming HOPE not hate’s Content Officer.
3. Please give a few examples of digital projects you have played a vital role in. What did you do? What was the result? Please include whether the project contributed to impact, engagement or income.

You can provide links to examples of content you have produced if you wish but please note that shortlisting will be based on your answers to the questions above.

Then just send your completed answers to [email protected] with the subject line ‘Content Officer – Application’.

Application deadline: 8th January 2024 at 9am.